Privacy policy

Last updated: November 9, 2026

Funky Flies ("Funky Flies," "we," "us" or "our") is a small Vermont business that sells elevated dog and cat bowls, Mad Flyentist Coffee, home goods and merch online at funkyflies.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. By using the Site or buying from us, you agree to this policy.

Information We Collect

Information you give us. When you place an order, create an account, sign up for our emails, join the Flies Reward Platform, enter a giveaway, leave a review or contact us, we may collect your name, email address, phone number, shipping and billing address, order details, and anything you choose to include in a message or review.

Payment information. Payments are processed securely by our payment providers (such as Shopify Payments, Shop Pay and PayPal). We do not see or store your full card number.

Information collected automatically. When you visit the Site, we and our service providers automatically collect information such as your IP address, browser and device type, pages viewed, referring website, and how you interact with the Site. This is collected using cookies, pixels and similar technologies.

How We Use Your Information

  • To process and ship your orders, send order and shipping updates, and handle returns.
  • To respond to your questions and provide customer support, including military, law enforcement and healthcare discount requests.
  • To run our email list, the Flies Reward Platform and our monthly giveaway, including contacting winners.
  • To send marketing emails if you have signed up for them. You can unsubscribe at any time using the link in any email.
  • To show you relevant ads and measure how well our advertising works.
  • To improve the Site, our products and your shopping experience.
  • To prevent fraud, keep the Site secure, and comply with legal obligations.

How We Share Your Information

We do not sell your personal information for money. We share information only as needed to run our business, including with:

  • Our e-commerce platform: our store is hosted by Shopify, which processes data on our behalf. See Shopify's Privacy Policy.
  • Fulfillment and shipping partners: including the partners who roast and ship our coffee, produce our print-on-demand merch, and carriers such as USPS and UPS, so your order can be made and delivered.
  • Payment processors to complete your purchase.
  • Marketing, rewards, reviews and analytics tools that help us send emails, run our rewards program, collect reviews and understand how the Site is used.
  • Advertising partners such as Meta (Facebook and Instagram), Google and similar platforms, which may use cookies and pixels to show you Funky Flies ads on other sites and measure results.
  • Legal and safety reasons: if required by law, or to protect our rights, our customers or others.

If you buy from us on Amazon, Etsy or Chewy, those marketplaces collect and handle your information under their own privacy policies.

Cookies and Advertising Choices

You can control cookies through your browser settings, and you may see a cookie or privacy banner on the Site where available. You can also limit ad personalization through Meta's ad settings, Google's ad settings, and aboutads.info. We honor Global Privacy Control (GPC) browser signals as an opt-out of targeted advertising where required by law. Blocking cookies may affect how parts of the Site work.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct or delete your personal information, get a copy of it, and opt out of targeted advertising or certain sharing. To make a request, use our contact form and choose "Other." We will verify your request and respond within the time required by law. We will not discriminate against you for exercising your rights.

Data Retention and Security

We keep personal information only as long as needed for the purposes above, such as order history, tax and accounting records, or until you ask us to delete it where allowed. We use reasonable safeguards to protect your information, but no website or online transmission is 100% secure.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it. Our giveaway is open only to US residents 18 and older.

Links to Other Sites

The Site may link to other websites, such as our social media pages and marketplace shops. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. Changes take effect when posted.

Contact Us

Questions about this policy or your information? Reach us through our contact form, call 802-345-6738, or write to Funky Flies, 86 Vernon Street, Rutland, VT 05701.