Refund policy

Last updated: November 9, 2026

Returns

We want you to love your Funky Flies order. You have 14 days from the date your order is delivered to request a return.

To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging, with a receipt or proof of purchase.

Return Shipping

Return shipping is paid by the customer, unless your item arrived damaged, defective or wasn't what you ordered. In those cases we'll cover return shipping or send a replacement at no cost to you.

Final Sale Items

The following items can't be returned:

  • Scratch & Dent SkateBowls (already discounted for cosmetic blemishes)
  • Coffee and other food items
  • Print-on-demand apparel and accessories (made to order). If one arrives defective or misprinted, contact us and we'll replace it.
  • Gift cards

How to Start a Return

Contact us through our contact form or call 802-345-6738 with your order number. We'll send return instructions. Items sent back without first requesting a return won't be accepted.

Damaged, Defective or Wrong Items

Please check your order when it arrives. If anything is damaged, defective or incorrect, contact us within 14 days of delivery with a photo so we can make it right.

Refunds

Once we receive and inspect your return, we'll let you know whether it's approved. Approved refunds go back to your original payment method within 10 business days. Original shipping charges aren't refundable, except when the item was damaged, defective or incorrect.

Exchanges

The fastest way to get a different item is to return the one you have and place a new order.

Funky Flies Ā· 86 Vernon Street, Rutland, VT 05701