Shipping policy

Last updated: November 9, 2026

Thanks for shopping with Funky Flies! Here's how we get your order from Vermont to your door.

Where We Ship

We ship to addresses within the United States, including Alaska and Hawaii. Orders from Amazon, Etsy or Chewy follow that marketplace's shipping terms.

Processing Times

Processing time is how long it takes us to get your order ready before it ships. It varies by item:

  • Handmade items (SkateBowls, wooden doormats, charcuterie boards and other items we make in Vermont): usually ship within 1 to 2 business days.
  • Mad Flyentist Coffee: roasted fresh and normally ships within 3 to 4 days.
  • Print-on-demand apparel and accessories: made to order and usually ship within 2 to 7 business days.

Business days are Monday through Friday, excluding holidays. If your order includes items with different processing times, they may ship separately.

Delivery Times

Once shipped, most orders arrive in 2 to 7 business days, depending on your location and the carrier. Alaska and Hawaii may take longer. We ship with trusted carriers such as UPS and USPS. Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated and shown at checkout before you pay. Many of our items ship free, and free shipping is noted on the product page. Mad Flyentist Coffee ships free on orders of 3 or more bags.

Local Pickup

Local pickup in Rutland or Richmond, Vermont is available for select items. If pickup is available for your order, you will see it as an option at checkout, and we will contact you when your order is ready.

Holiday Shipping

Order by December 15 for Christmas delivery within the contiguous US. Made-to-order apparel and accessories should be ordered by December 10. Carriers get busy during the holidays, so please order early.

Order Tracking

When your order ships, you'll receive an email with a tracking number. Print-on-demand items shipped separately will get their own tracking email.

Address Accuracy

Please double-check your shipping address at checkout. We aren't responsible for orders shipped to an incorrect or incomplete address entered by the customer. If you notice a mistake, contact us right away and we'll do our best to fix it before your order ships.

Lost, Late or Damaged Packages

If your package hasn't arrived within 14 days of the expected delivery date, or arrives damaged, please contact us with your order number (and photos of any damage) within 14 days. We'll work with the carrier and make it right with a replacement or refund. Once tracking shows a package was delivered, we can't be responsible for theft, but we're always happy to help you file a claim with the carrier.

Returns

For returns and exchanges, please see our Refund Policy.

Questions?

Reach us through our contact form or call 802-345-6738.

Funky Flies Ā· 86 Vernon Street, Rutland, VT 05701